Refund & Exchange Policy
This is an example of a return and exchange policy, you should review it and modify it as you see fit.
At "your Store Name" We strive for client satisfaction because we want to create raving fans. If you are unhappy with our services or products, you'll receive a refund according to our below-mentioned policies:
- The item
must be in its original condition, unopened, and with all original
packaging and accessories included. If the item is not returned in its
original condition, the customer may receive a partial refund or no refund
at all.
- Describe the
reason of return or replacement.
- Wait for
your request to be approved.
Exceptions:
- Refunds may not be available for
digital services already completed or exceeded project scope due to
client-provided information.
- Customized deliverables or
strategy documents are non-refundable.
- We do not offer refunds on
deposits or payments for projects that are abandoned or lay dormant for
more than 30 days.
- No payment will be refunded once
the client approves mock-up designs and we move into the development phase
of the project.
