Refund & Exchange Policy


This is an example of a return and exchange policy, you should review it and modify it as you see fit.


At "your Store Name" We strive for client satisfaction because we want to create raving fans. If you are unhappy with our services or products, you'll receive a refund according to our below-mentioned policies:

  •      The item must be in its original condition, unopened, and with all original packaging and accessories included. If the item is not returned in its original condition, the customer may receive a partial refund or no refund at all.
  •      Describe the reason of return or replacement.
  •      Wait for your request to be approved.

Exceptions:

  • Refunds may not be available for digital services already completed or exceeded project scope due to client-provided information.
  • Customized deliverables or strategy documents are non-refundable.
  • We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.
  • No payment will be refunded once the client approves mock-up designs and we move into the development phase of the project.